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Store Policy


1.  All appointments will be required to sign a Intake Form and  Service Agreement Form .

2.  All services are bookable online and over the phone, including walk-in services such as nail trims, face trims, etc. If you need to cancel for any reason or reschedule you must call the store at 647-646-4729. 

Store Rules:

1.  Keep dogs on a leash at all times. 

2.  Cats must come into the store in a carrier. 

                 Zero Tolerance To Harassment and Abusive Behavior


Aggressive behavior and any form of verbal or physical abuse to our staff will not be tolerated.


We are a family-run small business and we strive to provide the best service to our clients whom we also consider family. Like any family, respect and communication are a must and we have the right to refuse and terminate the relationship if aggressive behavior is evident.


We encourage our clients to give us feedback and maintain a line of open communication on how we can serve you better. 

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