Bookings:

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1.  All appointments will be required to sign a Intake Form and  Service Agreement Form .

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2.  All services are bookable online and over the phone, including walk-in services such as nail trims, face trims, etc. If you need to cancel for any reason or reschedule you must call the store at 647-646-4729. 

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Store Rules:

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1.  Keep dogs on a leash at all times. 

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2.  Cats must come into the store in a carrier. 

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                 Zero Tolerance To Harassment and Abusive Behavior

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Aggressive behavior and any form of verbal or physical abuse to our staff will not be tolerated.

 

We are a family-run small business and we strive to provide the best service to our clients whom we also consider family. Like any family, respect and communication are a must and we have the right to refuse and terminate the relationship if aggressive behavior is evident.

 

We encourage our clients to give us feedback and maintain a line of open communication on how we can serve you better. 

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